Thank you for shopping at Retrobee.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
For the purposes of this Return and Refund Policy:
- You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Retrobee Global Sdn Bhd, No. 65 & 65A, Jalan LP 1A/2, Taman Lestari Perdana, 43300 Seri Kembangan, Selangor.
- Service refers to the Website.
- Website refers to Retrobee, accessible from retrobee.com
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
Sale Item Not Eligible To Exchange
Any sale and discounted item(s) more than 40% are not eligible for repair or exchange.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
Retrobee Global Sdn Bhd, No.65&65A, Jalan LP 1A/2, Taman Lestari Perdana, 43300 Seri Kembangan, Selangor.
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service.
Please inform us about the product that you want to exchange and please notify us on email about size and color that you want to exchange.
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: firstname.lastname@example.org
- By visiting this page on our website: retrobee.com